SolutionsMax can provide integrated world-class Business Process Outsourcing (BPO) services to global customers with specific focus on Healthcare ( Insurance), Finance and Accounts, Financial Services and Human Resource segments. If you're ready to outsource and you're ready to outsource to India, then, what makes us your ideal partner for outsourcing?

Credibility, People, Processes, Infrastructure, Security.

These are the five areas that make us different and fully equipped to take on the challenges of outsourcing.

Credibility

	Our Team comprises of technocrats and the academician who have the reputations in their respective fronts with over 40 years of proven service record.
	The Advisors, has an inimitable track record of having run successful businesses and process for the last four decades.
	TQM and Six Sigma oriented process driven operating methodology enables SolutionsMax to efficiently manage the twin challenges of process and quality in the BPO industry.

People

	Strong, dedicated, passionate and hands-on Management team
	Availability of in-house technology team to support the software platform and assist in transitioning/migration
	Dedicated off-site helpdesks for better SLA levels
	Team of permanent qualified employees with no temporary staff to ensure continuity in service
	Qualified manpower with professional / technical skills
	Knowledge network of sources and specialists.

Processes

	Focus on continuous value addition to make the process more efficient
	A robust delivery process methodology and implementation strategy.
	Focus on quality and stringent service delivery standards

Infrastructure

	State-of-the-art BPO facility which is a stone's throw away from the Indian's cyber Capital's business hub.
	The facility is equipped with all the amenities and support features required for smooth and efficient BPO operations.
	Independent IPLC and internal networking for uninterrupted communication. Sophisticated IT Systems & Telecommunication Network
	Ability to raise the scale of operations at a relatively short notice as per requirements.
	Data transfer - FTP servers connected to a high speed network and option to increase this capacity as per work demands.
	Support systems like IT, Administration and Finance are in place.

Security

	Disaster Recovery Protocol.
	Secure and restricted access to the server room and other secure areas plus controlled and restricted access to visitors
	Employee Confidentiality Agreement